BU Service

Engine expertise - anytime

BU Power Systems offers a tailor-made expert service for engines in the fields of industry, agriculture and forestry, construction, emergency power and energy generation as well as for engines in combined heat and power plants. With short response times, professional processing, and highest spare parts availabilities, the BU service meets the highest Perkins service standard. As a Level 3-certified Perkins service partner, BU Power Systems ensures consistently high service quality. Our fully-equipped service vans ensure prompt on-site assistance. And if the damage turns out to be even more complex, we will gladly provide you with a replacement engine.
Our service team will help you with all your engine needs. Starting with the problem analysis directly at your site or with state-of-the-art technology via remote diagnostics. Depending on your needs, we assist you with our comprehensive service portfolio.

Maintenance

To ensure that your engine operates as perfectly as possible and to keep your business processes running smoothly, BU Service offers professional maintenance solutions. Use our maintenance service to keep your costs rather low in the long term, prevent machine failures and avoid major repairs.

Repair

The BU service helps you at any time quickly and competently. As a specialist for Perkins engines, we have all the necessary spare parts, documentation, tools and test benches. Both our service technicians and our workshop personnel are trained on an ongoing basis at our international Perkins certified training centre. This ensures that a fault analysis and the subsequent repair of your engine are carried out quickly and competently at your site or in our workshop.

Service request

Overhaul

Profitability is our top priority. For older machines in your machine park, a reasonable repair can therefore be a solid alternative to a replacement engine. Our service portfolio covers all maintenance stages from the repair of individual components to the complete overhaul of your engine. Of course, we assure you the full BU service quality. We are happy to provide you with an individual offer after an engine diagnosis.

Exchange engines

Sometimes engines are not economically repairable, or the factor time that is of increasing importance today, does not allow an overhaul. In order to provide our customers with a fast solution in such cases, we guarantee a constant availability of over 200 Perkins replacement engines.

Warranty

If your engine has a defect during the warranty period, we will support you competently and swiftly in warranty processing.

Claim notification

Extended warranty

Within the warranty period of your Perkins engine, we provide our customers with the opportunity to extend the engine protection with “Perkins Platinum Protection”. Here, we offer you various options regarding the warranty period in terms of time period and operating hours.

BU Training

Engine expertise at the highest level

In our international training centre, we provide unique engine know-how. We are convinced that the combination of qualified employees and technically high-quality products form the basis for satisfied customers. We carry out regular training courses for the employees of the OEM service organizations as well as for our own employees.